Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information: If you choose to contact us through our website, we may collect your name, email address, phone number, or other details you provide.
• Website Usage Information: We may collect information about your interaction with our site, such as your IP address, browser type, pages viewed, and cookies.
• Lead Verification Information: We may use third-party services, such as Verisk Marketing Solutions, to capture and verify information associated with lead generation activities.
• Purchase Information: If you purchase leads or calls through our platform, we collect information necessary to process your order and deliver services, including your name, business name, email address, phone number, licensed states, and available hours.
• Call Information:When a consumer calls a phone number we advertise, we collect the caller's phone number, call details such as time and length, and a recording of the call.

2. How We Use Information

We use collected information to:

• Operate, maintain, and improve our website and services.
• Provide lead verification and compliance records to our clients and partners.
• Route inbound calls to licensed agents and agencies and provide call recordings to the agent or agency who received the call.
• Determine billable calls and manage client balances.
• Send SMS notifications to clients regarding account activity, lead delivery, and call delivery (see Section 5).
• Respond to inquiries and provide customer support.
• Meet legal, regulatory, and contractual requirements.

3. Sharing of Information

We may share information with:

• Service Providers and Partners: Such as Verisk Marketing Solutions, to help verify lead authenticity and compliance, and call tracking, routing, and recording providers and payment processors, to deliver calls and process payments.
• Clients/Lead and Call Buyers: When necessary to provide proof of consent and lead quality. Caller information and call recordings are shared with the licensed agent or agency who receives the call.
• Legal/Regulatory Authorities: As required by law.

We do not sell consumer personal information to unrelated third parties. Mobile phone numbers collected for SMS notifications are never shared with third parties for marketing purposes.

4. Cookies and Tracking

Our website may use cookies or tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, but some features of the site may not work properly.

5. SMS Notifications

Sudo Scale LLC may send SMS text message notifications to clients who have purchased leads or calls through our platform. By completing a purchase, clients consent to receive SMS notifications regarding account activity, lead delivery, call delivery, and balance.Mobile phone numbers collected for SMS notifications are not shared with third parties for marketing purposes.Message frequency varies based on account activity. Message and data rates may apply.To opt out of SMS notifications at any time, reply STOP to any message. For help, reply HELP or contact us at hello@sudoscale.co.

6. Call Recordings

Calls to phone numbers we advertise are recorded for quality, billing, and compliance purposes. Recordings are shared only with the licensed agent or agency who received the call, our service providers, and legal or regulatory authorities as required by law.

7. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws.

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Sudo Scale LLC
1401 21st ST STE R, Sacramento, CA, 95811, US
Email: hello@sudoscale.co